Returns & Refunds Policy

At LuxeIt Homes, we are committed to delivering premium-quality furniture and décor that is built to last. Every piece is carefully crafted and undergoes strict quality checks at our workshop before being dispatched. Our aim is to provide you with products that enhance your home and exceed your expectations.

“Customers are responsible for the cost of return shipping”

Defective, Damaged, or Incorrect Items

While we take the utmost care in processing and shipping, if your order arrives defective, damaged, or incorrect (wrong style, size, color, quantity, or functionality), please notify us immediately at luxeithomes@gmail.com.

• Claims must be made within 15 days of receiving your order.

• We recommend inspecting your items upon delivery to ensure accuracy and quality.

• Once reported, our quality control team will review your request. If validated, we will arrange a repair or replacement.

• In case of refund applicable, refund will be processed within 7 working days, after receiving the Refund request.
   

• LuxeIt Homes will handle the return pick-up and deliver the replacement at no extra cost.

We truly apologize for any inconvenience and will do our best to resolve the issue promptly.

Sale Items

• Only regular-priced items are eligible for return or replacement.

• Sale or discounted items are non-refundable and non-exchangeable.